Westchester Seal & Repair

Legal

Privacy Policy

Effective January 1, 2026

Westchester Seal & Repair (“Westchester Seal & Repair,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit wsrpaving.com or contact us, how we use that information, and your rights regarding it.

By using this site or submitting an inquiry, you agree to the practices described below. If you do not agree, please do not use this site or submit information to us.

1. Who we are

Westchester Seal & Repair
100 Hunter Street
Ossining, NY 10562
Phone: 914-539-2981
Email: info@westchesterseal.com

2. Information we collect

We collect only what you give us and basic technical information automatically logged by our hosting and analytics providers.

Information you provide

  • Inquiry form submissions — first name, last name (optional), phone, email, address (optional), service interest, and any message you include.
  • Phone calls — your phone number is visible to us when you call, and we may take notes during the call.
  • Email correspondence — anything you send us in an email.

Information collected automatically

  • Analytics — aggregated, anonymous page-view and event data via Plausible Analytics (no cookies, no personal identifiers, no cross-site tracking).
  • Server logs — IP address, browser type, pages requested, and timestamps, kept by our hosting provider for operational and security purposes.
  • Cookies — we use a session cookie for the admin login area only. We do not use marketing or tracking cookies on the public site.

3. How we use your information

  • To respond to your inquiry and provide a free estimate.
  • To schedule, perform, and follow up on services you request.
  • To send transactional communications related to your job (appointment confirmations, invoices, follow-up).
  • To maintain internal records of our customer relationships.
  • To comply with legal obligations (tax, accounting, regulatory).
  • To improve the site and our services through aggregated, anonymous analytics.

We do not sell, rent, or trade your personal information. We do not use your information for advertising or remarketing.

4. Third parties we use

We use the following service providers, each of whom may process information on our behalf:

  • Railway — website and database hosting.
  • Resend — transactional email delivery (lead notifications, customer correspondence).
  • Slack — internal team notifications when a new inquiry is submitted.
  • Plausible Analytics — privacy-friendly, cookieless website analytics.
  • Google Maps — embedded map on our contact page (subject to Google’s privacy policy).

Each provider is contractually obligated to handle information only as needed to provide their service to us.

5. How long we keep your information

  • Lead inquiries that do not convert — retained for up to 24 months for follow-up, then deleted on request.
  • Active and former customers — retained for the duration of the customer relationship plus seven (7) years for tax, accounting, and warranty purposes.
  • Server logs — typically 30–90 days, per our hosting provider’s policy.
  • Analytics — aggregated, non-identifying data is retained indefinitely.

6. How we protect your information

Our website is served over HTTPS. Our database is encrypted at rest and accessible only to authenticated administrators. Passwords are hashed with industry-standard algorithms. We restrict access to customer information to employees who need it for their job.

No method of transmission or storage is 100% secure. We cannot guarantee absolute security but we will notify affected individuals as required by New York law in the event of a data breach involving personal information.

7. Your rights

You have the right to:

  • Request a copy of the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your information (subject to legal retention requirements such as tax and warranty obligations).
  • Opt out of future marketing communications (we do not send marketing communications, but if that changes, opt-out will be available).

To exercise any of these rights, contact us at info@westchesterseal.com or 914-539-2981. We will respond within 30 days.

8. Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.

9. Out-of-state and international visitors

Westchester Seal & Repair operates in New York. If you visit this site from outside the United States, please be aware that any information you provide is transferred to and processed in the United States.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. Material changes will be highlighted at the top of the page for at least 30 days.

11. Contact

For any questions about this Privacy Policy or how we handle your information, contact us at info@westchesterseal.com, by phone at 914-539-2981, or by mail at the address above.

This Privacy Policy is provided as a general framework. It is not a substitute for legal advice. Westchester Seal & Repair reserves the right to consult with counsel and modify this document as required for compliance with applicable law.